Comments on: Affiliate Network Overview – Tradedoubler UK

By: Boz

Boz — Fri, 14 Aug 2009 13:24:04 +0000

Good one.

I don’t know how tradedoubler can think well of themselves. I think they’re absolutely rubbish. They take two months to pay up, they don’t answer the phone without an extension number and then don’t reply to emails.

They have no contact details, they don’t give you the name of a sales rep to contact.

If I don’t get a reply from them soon I’m going to plaster my website with absolute obsenities about them and every word will be true.

Fortunately they are based in the UK. So if they wind up screwing me I’ll go round there with a cricket bat and knock 7 bells out of them.

By: John O'Reily

John O'Reily — Mon, 28 Jul 2008 04:47:38 +0000

Anyone else not getting paid- like for months? I do not think this Company realises how much hard work goes into a good web site they skim a percentage off. But then not to pay out is not fair. If were a mercahnt I would be furious at TradeDoubler- Double at our expense- alright.

By: Martyn

Martyn — Tue, 24 Jun 2008 22:17:13 +0000

New MD & New client services director http://www.mad.co.uk/Main/News/Articles/f6df56914e964ec5babc5924a5bd0a6a/Vizeum's-Ben-Wood-joins-TradeDoubler.html – maybe they will start to change things for the better.

A nice postback function to auto-report on affiliate stats or an API to hook into would also be a good feature

By: Martyn

Martyn — Tue, 24 Jun 2008 15:36:40 +0000

Same here, really poor customer service, AM’s don’t bother responding about their programmes,

By: James

James — Thu, 12 Jun 2008 13:33:27 +0000

It would be of interest to see what the latest view on TD is! My own experience of late has been, frankly, bloody awful. Two phone calls and 4 emails over the last month and zip, nada, nowt, nothing!! The AM details on a number of their accounts are wrong and have been for ages, something must be occuring?

Fashion Boy

By: Elena Koudreiko

Elena Koudreiko — Tue, 15 May 2007 10:14:22 +0000

Thank you for taking the time to put together the overview!

Some constructive comments here! A lot of these issues we are already working to improve.

Also wanted to let you know that our address and phone number have changed over the past year.

Also, we now aim to provide support response within 3 hours, so even quicker than just same day response!

Your contact details are:

T +44 (0)20 7798 5889 | F +44 (0)20 7798 5801 | W http://www.tradedoubler.com
A 24thFloor Portland House, Bressenden Pl, London SW1E 5BH

Kind regards,

Elena